Global Inkjet Systems

Customer Support

GIS industrial inkjet printing support – your expert partner

At GIS we take the Customer Experience seriously, working with you every step of the way from initial R&D/prototype through to production – and then on to your next generation systems.

At the start of your journey with GIS, your dedicated Account Manager and support partner will guide you through our customer onboarding process:  understanding your product design, application and training needs to work with you at your pace, supporting you as you take your ideas from design to production and beyond.

At GIS, we pride ourselves on providing world-class support

Our comprehensive onboarding programme ensures that the team are aware of your support needs and that you have the tools required, including access to the GIS Customer Hub.

The GIS Customer Hub provides a comprehensive portal for all your technical and commercial needs, with 24/7 access – enabling you to access the latest information when you need it.

With a dedicated Account Manager and an experienced Technical Support team, GIS support is designed to make working with us as smooth as possible – from initial project development through to production and management supply chain.

The GIS Customer Hub

Our support platform brings all the things you may need into one place, accessible when you want it, wherever you are – from technical product information to managing RMAs & order tracking  – with responsive support from our customer facing teams

For more information, contact us here or call us on +44 (0) 1223 733 733