GIS Appoints New Head of Customer Experience

7th March 2018
GIS is pleased to confirm the appointment of Laura Able in the new position of Head of Customer Experience. This role strengthens the company’s continued commitment to excellent account management and technical support for its customers in the industrial inkjet sector. Laura brings a wealth of experience and discipline to the role, most recently following 11 years as Global Customer Experience Manager at Domino Printing Sciences. At Domino, Laura was responsible for the customer experience strategy, driving a customer-first approach to business processes across their global sales and manufacturing sites.

Throughout her successful career, Laura has consistently delivered productivity and quality improvements aligning operational excellence with the customer experience.

“My passion for operational excellence is nearly as strong as my passion for exceeding customer expectations. Our teams at GIS are committed and customer focused, so by optimising technology and processes we are able to increase proactive support for our customers - every step of the way. My ambition is for every customer interaction with GIS to be a positive one.” said Laura.

Debbie Thorp, Business Development Director, commented: “We are delighted to have Laura on board in this new senior position. As our account management and technical support teams continue to expand, Laura’s appointment is critical to managing our internal growth successfully, and to achieving the best possible relationship with our customers.”
For more information, please contact us by email or call us on +44 (0) 1223 733 733

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Global Inkjet Systems Ltd

Edinburgh House, St John's Innovation Park, Cowley Road
Cambridge CB4 0DS, UK
+44 (0) 1223 426 595
+44 (0) 1223 733 733